Posts in January


A new bank feeds process – simpler, faster, and more secure

Bank feeds are a core component of Xero, giving you an up to date view of your cash position so you know how your business is performing. Unsurprisingly, it’s a popular feature – 71% of accountants tell us that bank feeds and reconciliation are their most loved features in Xero. Because of their importance and… [Read the full article »]


Humans of Xero: Dane Grashuis

Welcome to Humans of Xero! It’s a series about some of the awesome humans that work at Xero. We’ll talk a bit about their work, their passions and what makes them tick. We’d like to introduce you to Dane Grashuis, Associate Campaign Manager. We sat down and had a chat about life in and out… [Read the full article »]


How Tradify gave tradies their freedom back

Xero’s app marketplace has over 700 apps which help small businesses and their advisors reach their goals. Each month we celebrate an app partner who really stands out for helping small businesses thrive. Introducing Tradify, our December app partner of the month Five years, seven regions and thousands of customers in, it’s no exaggeration to… [Read the full article »]


Profitability and cash flow trends for tradies

Cash flow is a critical component of small business success. This is especially true if you run a trade business. Your ability to purchase tools and supplies, pay staff, and keep your vehicles running relies on having cash in the bank. Emma Crawford-Falekaono, CRO at Tradify, sees cash flow issues reflected in customer data on the… [Read the full article »]


Why we are calling for the definition of the word ‘accountant’ to be changed

It’s well-known that what it means to be an accountant today is a far cry from what it was before online accounting. Around the world, we’re seeing more firms diversify their offering into the realm of business advisory. And in the UK, the growing role of modern accountants is particularly significant with HMRC’s Making Tax Digital… [Read the full article »]


App partners: Here are the best bits from Xero’s growth workshop

This week, Xero’s app partner community and preferred cloud integrators from Australia and New Zealand gathered on the banks of Melbourne’s Yarra River to discuss the future. If you couldn’t make it to the inaugural Xero Scaling for Growth Workshop, here’s what you missed. The half-day event began with the recognition that apps fuel Xero… [Read the full article »]


Predictions for small business technology in 2019 from Xero app partners

As apps get smarter, so too do their users. Technology doesn’t just revolutionise small business – it guides the way we interact with customers, their data, and influences their decision making. For those embracing emerging and existing technologies, 2019 will see SMBs ramping up demand and internal capabilities in reporting, cash flow and bundling for… [Read the full article »]


Xero Roadshow 2019: Apps are back!

There’s never been a more exciting time to be part of the Xero community and wider ecosystem. We can’t wait for what 2019 has in store, beginning this February with the Xero roadshows across Australia. Back by popular demand, over 45 apps are being exhibited across all 20 Xero roadshow locations.  I encourage you to make… [Read the full article »]


The Customer Support Scrum Master: How Xero Is Applying The Winning Formula for Software Development to Create Better Customer Experiences

I am proud to share the exciting news that Tim Swartz, a Senior Customer Experience Specialist based in Xero’s office in Denver, has won an International Service Excellence Award from the Customer Service Institute of America! Tim has led the charge in in re-thinking how Xero can deliver a world-class customer experience by borrowing techniques… [Read the full article »]


Xero Roadshow Australia 2019: Your digital domino effect

In just two weeks’ time, Xero Roadshow Australia 2019 will travel to 20 locations across the country. Kicking off in Darwin and Townsville on the 5th of February, the Xero team will deliver a series of talks that share the latest advice, demonstrations, data and announcements from across Xero’s product, events and community. As we… [Read the full article »]

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